Stay with Peace of MindThe New Safety Guidelines

At Hard Rock Hotel Goa, we are fully committed to the safety guidelines and hygiene protocols from Hard Rock International under the new SAFE + SOUND program to protect the health and well-being of our guests and team members.

Safe + Sound

SAFE + SOUND has been developed by a team of hospitality experts in partnership with EcoLab and NSF to provide enhanced cleaning practices, social interaction and workplace protocols while ensuring transparency through the hotel’s guest and team member journey.

temperature checks

TEMPERATURE CHECKS

Thermal temperature checks for every guest, team member and vendor upon arrival.

SOCIAL DISTANCING

SOCIAL DISTANCING

Appropriate social distancing requirements of 6 feet apart in all areas of the hotel through visual distance markers, signage and team member guidance.

MANDATORY MASK

PERSONAL PROTECTIVE EQUIPMENT

Mandatory requirements for all guests and team members to wear a face mask in designated areas.

 

ENHANCED HOUSEKEEPING PROCESS

DAILY HOUSEKEEPING SERVICE

SAFE + SOUND key card on every guest room door as the final step in the enhanced housekeeping process.

INCREASED CLEANING

CLEANING & DISINFECTING

Increased deep cleaning and disinfecting frequency for high-touch surfaces across public areas, meeting rooms, dining areas, and public restrooms.

HAND SANITIZERS

HAND SANITIZERS

Hand sanitizer stations in every public space area and all restrooms.

 

HAND WASHING

Team member hand washing every 60 minutes.

LUGGAGE SANITIZATION

LUGGAGE SANITIZATION

Sanitization of guest luggage before it enters the lobby.

HIGH-LEVEL INFECTION CONTROL

LAUNDRY HANDLING

High-level separation control procedures to handle all laundry.

 

TOUCHLESS IN-ROOM DINING

IN-ROOM DINING

Contact-less, in-room dining service offered at the guest room door with social distancing protocols.

QR-CODED MENUS

QR-CODED MENUS

Dining at all restaurants using customized QR-coded menus.

 

Learn More about our Safe+Sound program.

 


Travel Advisory

International travellers are requested to follow the guidelines provided by the Government of India.

Prior to your stay, please connect with our team at +91 832-674-5555 or +91 832 719 5555 for the latest travel guidelines and restrictions or email [email protected] .